Because of the pandemic, people transitioned to digital and online banking. Whether its for paying bills, shopping online, food and grocery delivery or even medical checkups, more people are choosing to do things via app or website.
Unfortunately, this also gave scammers another platform to try and trick unsuspecting users and steal their information or worse their hard-earned money.
This is why BDO has been actively warning its users of new schemes and how to protect their accounts.
Here’s an easy two-step security process you need to do when switching to or adding a different phone to your Digital Banking account.
- ADD DEVICE alert, which you need to reply to.
- OTP you enter on your Digital Banking app.
BDO wants to make sure you are notified and can confirm when there’s a request to add a new mobile phone to your account.
If you did not make this request and you get the message, do not send ADD DEVICE. It may be a scammer trying to take over your account. Be smarter than a scammer and DO NOT REPLY!