Why do people shop online?
Its supposed to be cheaper.
Its supposed to be more convenient.
Its supposed to provide better customer service and interaction.
Its supposed to be a lot of things, but most online shops usually don’t deliver on their promises.
When you get it cheap, it usually comes without warranty, delivery time can be a hit and miss, and the information you get is nothing more than the spec sheet copy-pasted on the description. And as for after sales service?
Good luck on getting that defective item replaced.
All that is about to change with the new online shop called YouPoundIt.com
YOUFOUND IT!
According to Founder and CEO Kristian Salvo, he put up the site specifically to address the needs of techies like him who often find it hard to shop at the malls where the stores can be cluttered with a lot of items and the staff aren’t so knowledgeable about their products.
The new e-commerce player in the country shared its plans and aspirations yesterday with online media and discussed about being a big player in the market by focusing on one very important aspect – the customer.
“We are very excited to finally share what we’ve been working on this past 9 months,” said Kristian Salvo, Founder and CEO. “With our growing selection of brands & product offerings, compelling and entertaining content, and awesome customer service, YouPoundit.com is a great destination for your tech needs here in the Philippines.
As an online store, YouPoundit.com is first and foremost a service business with the primary goal of giving the best customer experience possible. This experience is comprised of three core principles:
1. Product Selection – with true relationships with the brands and/or it’s authorized distributors, customers have peace of mind when browsing through YouPoundit.com’s curated product offerings.
2. Content – entertaining and educational content to help customers decide on the best products for them and have fun at the same time
3. Customer Service – genuine customer service from pre-sales all the way to after-sales putting the customers needs first
“The easiest way to turn off a customer is when you continuously fall short of their expectations. Yet there seems to be an abundance of businesses here in the Philippines that continue to do so. They all lack one important trait – being customer-centric. We as consumers suffer and tend to settle due to lack of better alternatives,” said Salvo. “We would like to give you a better alternative with YouPoundit.com”
Browse through their offerings at www.youpoundit.com, (just make sure you clear your history after typing YOUP—)
check out their blog “Fun Stuff” at www.youpoundit.com/blogs/funstuff, or take a peek at what their customers say about them www.youpoundit.com/
and be sure to watch Jun Sabaytest’s hilarious unboxing videos like this one
